Privacy Policy
Mountain Extreme Privacy Notice
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Mountain Extreme collects and processes your personal information through Mountain Extreme websites. By using Mountain Extreme Services, you are consenting to the practices described in this Privacy Notice.
What Personal Information About Customers Does Mountain Extreme Collect?
We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect:
- Information You Give Us: This includes your name, address, contact number, email address
- Information from Other Sources: We might receive information about you from other sources such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For What Purposes Does Mountain Extreme Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
- Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Provide, troubleshoot, and improve Mountain Extreme Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Mountain Extreme Services.
- Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Mountain Extreme Services.
- Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.
- Communicate with you. We use your personal information to communicate with you in relation to Mountain Extreme Services via different channels (e.g., by phone, e-mail, chat).
- Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
- Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers.
Cookies and Other Identifiers
To enable our systems to recognize your browser or device and to provide and improve Mountain Extreme Services, we use cookies and other identifiers.
Sharing Your Personal Information
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. Mountain Extreme shares customers’ personal information only as described below and with mtnextreme.com, Inc, which is the subsidiary of shopmtnextreme.com.
- Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that shopmtnextreme.com, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
- Protection of account details: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our General terms and conditions; or protect the rights and property. We don’t sell any personal information to other companies.
Other than as set out above, you will receive notice when personal information about you might be shared with third – parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We design our systems with your security and privacy in mind.
- We work to protect the security of your personal information during transmission by using encryption protocols and software.
- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
- Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.
What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact our Customer Service.
In addition, to the extent required by applicable law, you may have the right to request access to or delete your data. If you wish to do any of these things, please contact Customer Service.
